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#WOW COMPANION APP ALREADY LOGGED IN SERIAL NUMBER#
#WOW COMPANION APP ALREADY LOGGED IN INSTALL#
#WOW COMPANION APP ALREADY LOGGED IN UPDATE#
#WOW COMPANION APP ALREADY LOGGED IN VERIFICATION#

#WOW COMPANION APP ALREADY LOGGED IN INSTALL#

However, if you uninstall your Authenticator app or change your mobile device and need to reinstall, you can install the new Mobile App. Your Authenticator will continue to work within the old Authenticator app for a limited time.

#WOW COMPANION APP ALREADY LOGGED IN SERIAL NUMBER#

If you need to set up Phone Notifications, a security code will be sent to your phone for verificationĬongratulations, your Account is now linked to your unique Authenticator Serial Number and fully protected.

You will be prompted to enable the Authenticator and to set up Phone Notifications if you have not yet done so.

If you currently have your Authenticator in the Authenticator app, you can migrate to the new Mobile App now! Once you migrate to the new app you can remove the legacy Authenticator app from your device. The Authenticator app will soon be removed from all app stores and will no longer be available for download-you will keep using the Authenticator through the Mobile App. Migrating Your Authenticator to the Mobile AppĪs mentioned above, the Authenticator feature is now available in the Mobile App. If you cannot log in, visit our support site to reset your password or contact us for additional assistance.

This can be an SMS text message received on your phone or a Security code received on your Authenticator.

You can unlink your Authenticator Serial Number from your Account through your account management page: If you receive an authenticator request that you did not initiate, click Deny and change your Account's password immediately. If you prefer, you can choose your Authenticator to ask for approval on every login-this option is available in your Account Security page. You can approve or deny a log in with a simple tap on the notification received on your phone. What's Next?īy default, your Authenticator will ask you to approve a login attempt only when your Account tries to log in from a new device or location.

#WOW COMPANION APP ALREADY LOGGED IN UPDATE#

If you changed your phone number you will need to update your Account phone number before you can restore your Authenticator.

#WOW COMPANION APP ALREADY LOGGED IN VERIFICATION#

Note: The SMS verification code is sent to the phone number linked to your Account. If you are unable to verify your account through SMS you will need to contact customer support for assistance with removing your old authenticator. If you have SMS set up you can verify your identity through SMS verification to remove the old authenticator from your account allowing you to set up the authenticator in the Mobile App. If you no longer have access to your old device, you will need to click "Can't Log In" on the login screen. If you are an existing user of the app simply tap the Authenticator option from the side menu and click Enable.ĭon't have access to the previous device? If you are a new app user but previously used the Authenticator app, you can approve the login using your old authenticator application. Still have access to the previous device?

Open the slide out menu by tapping the icon at the top left of your screenĬongratulations, your Account is now linked to your unique Authenticator Serial Number and fully protected.

If you are not prompted to enable the Authenticator:.

If you did not previously have an Authenticator attached to your account, and are currently online, you will be kicked from the desktop app, the game, and any mobile apps you are logged into.

If you need to set up SMS protect, a security code will be sent to your phone for verification.You will be prompted to enable the Authenticator and to set up SMS Protect if you have not yet done so.Open the app and when prompted, log in with your Account.If you haven’t yet, download the Mobile App to your phone.*Your phone must be able to receive Phone Notifications Setup The Authenticator provides two-factor authentication to keep your Account secure.ī Mobile App System Requirements Enabling an Authenticator What you need The Authenticator is now available within the Mobile App.